FAQ

 Q. How long does it take to receive an order?

A. Due to high demand, it usually takes 7 to 9 working days.

 Q. What are the shipping charges?

A. We offer a flat shipping rate for all customers worldwide at a competitive price as low as $9.99 USD.

We offer FREE SHIPPING on all orders above $200 or equivalent in other currencies.

Q. How the orders are shipped?

A. We use the services mentioned in the following table in front of country:

Country Courier Service
United States DHL/FedEx/UPS
Canada DHL/FedEx/UPS
United Kingdom Royal Mail / DHL / SKYNET
All European Countries DHL / SKYNET
United Arab Emirates / GCC DHL / SKYNET
All Other Countries DHL / FedEx

 Q. When will I receive a tracking number?

A. Once your order is placed you will receive a tracking number within 72 to 96 hours. This can be delayed due to alot of orders recently. we can be contacted at info@myjupi.com for any query related to it.

 Q. Do I receive an invoice?

A. Yes, right after you place an order, you should be getting an e-invoice via email to you.

Q. What kind of payment methods do you accept?

A. We accept all major credit/debit cards, GPAY, and Apple Pay.